Mvp77 Privacy Policy – Your Data Security is Our Priority

This Privacy Policy is published by the operator of the mvp77 platform ("mvp77", "we") and applies to all users who access or use our platform via the official website, Android or iOS mobile app, or any of our other service channels.

We understand that your trust depends on how we handle your personal information. This policy is written in plain, easy-to-understand language — not filled with confusing legal jargon — so you know exactly what happens with your data every time you use the mvp77 platform.

By registering or continuing to use mvp77's services, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to officially close your account.

Mvp77 collects only the data necessary to deliver a safe, efficient, and reliable service. The following are the categories of data we collect:

We do not collect irrelevant information or sensitive data beyond what our operational and regulatory compliance requirements demand.

Every piece of data we collect is used for a specific and legitimate purpose. mvp77 uses your personal data for the following purposes:

• Identity verification and KYC — ensuring every account is held by an eligible individual and verifying identity before processing withdrawals
• Service provision — maintaining and managing your account, processing deposits and withdrawals, and providing access to games
• Service communications — sending important notifications related to your account, transactions, promotions you have opted into, and system updates
• Security and fraud prevention — detecting and preventing unauthorized access, identity fraud, and suspicious activity on the platform
• Legal compliance — fulfilling legal obligations including anti-money laundering (AML) requirements and regulatory reporting
• Platform improvements — analyzing usage patterns to improve the user experience and the platform's technical performance
• Responsible gaming — monitoring play patterns to identify signs of problem gambling and provide appropriate assistance

Mvp77 does not sell or rent your personal data to any third party. However, under certain circumstances, we may need to share data with the following parties:

• Payment service providers — to process deposits and withdrawals via FPX, e-wallets, and other payment methods of your choice
• Game providers — the minimum information needed to operate the games you play on our platform
• Identity verification services — KYC partners that assist in verifying user identities in accordance with regulatory requirements
• Regulatory bodies and law enforcement authorities — when required by law or a valid court order
• Technical infrastructure providers — server and cloud storage services used to operate the platform

All third parties involved are required to comply with strict privacy policies and are only permitted to use the data for the stated purposes. They are not allowed to process or share your data for any other purpose.

The security of your personal data is mvp77's absolute priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure:

• Data encryption during transmission using protocol TLS/SSL 256-bit
• Data encryption at rest in the mvp77 server database
• Role-based access control — only staff who require access for specific tasks may view user data
• Security system monitoring 24 hours a day, 7 days a week to detect intrusion attempts
• Periodic security assessments (penetration testing) by independent security experts
• Encrypted data backups stored in secure locations

Your personal data is retained for as long as necessary to fulfil the purpose of collection or as required by law. Data related to financial transactions is typically retained for a minimum of 7 years in accordance with Malaysian legal requirements, while data from inactive accounts may be deleted after a specified period.

The mvp77 platform uses cookies and similar tracking technologies to enhance your browsing experience. Below are the types of cookies we use:

• Essential cookies — required for core platform functions such as maintaining login sessions and account security. These cookies cannot be disabled.
• Analytics cookies — helping us understand how users interact with the platform for improvement purposes. Data collected is aggregated and anonymized.
• Preference cookies — saving your preferences such as language and display mode for a smoother experience.
• Security cookies — helping detect suspicious activity and protecting your account from unauthorized access.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the mvp77 platform.

In the course of its operations, mvp77 may transfer your personal data to other countries where our servers or service partners operate. Such transfers occur in situations such as data storage in cloud data centres or during the processing of international payments.

Any cross-border data transfers carried out by mvp77 are subject to adequate safeguards, including the use of approved standard contractual clauses, ensuring that data recipients comply with data protection standards equivalent to those in Malaysia.

The mvp77 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that a child's personal data has been collected without our knowledge — for example through registration using false information — we will take immediate steps to delete that data and terminate the account in question.

Parents and guardians are encouraged to monitor their children's online activity and ensure that minors cannot access the mvp77 platform. If you suspect a child's account exists on our platform, please contact our support team immediately.

To exercise any of the privacy rights described in this document, you may contact the mvp77 support team via 24/7 live chat within the platform. Privacy-related requests will be handled within 30 working days from the date the request is received.

To safeguard your data, we may require additional identity verification before processing any requests related to your personal information. This is a protective measure to ensure that only you can access or modify your data.

• Data access requests — we will provide a copy of your data within 30 days
• Data correction — updates will be completed within 7 business days
• Account deletion — processed within 14 days subject to legal data retention requirements
• Objection to processing — reviewed within 14 working days

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:

• Live Chat 24/7 — available directly within the mvp77 platform or mobile app — the fastest way to get a response
• Support Email — [email protected] — for detailed inquiries that require written documentation

We are committed to addressing every privacy concern seriously and providing a satisfactory response within a reasonable timeframe. Your satisfaction and trust are our priority.

This Privacy Policy was last updated in January 2026. mvp77 reserves the right to update this policy from time to time, and users will be notified via in-platform notifications and registered email before any changes take effect.